West Hartford Cosmetic Dentist

Learn About Our West Hartford Dental Office and Dr. Mark Haims

Your first visit to our West Hartford dental office establishes a vital foundation for our relationship with you. During the first visit, we make sure to obtain important background information, like your medical history, and give you time to get to know your doctor. To understand what to expect for your first visit to our practice, please read through this page. You'll find all the practical information you need, such as a map and directions to our office, practice hours, payment policies and more. There's also background information about our committed staff and our first visit procedures. You can even save some time at your first visit by printing out and completing the patient forms in advance of your appointment.

West Hartford Dental Office Mission Statement


Our practice is working together to realize a shared vision of uncompromising excellence in dentistry.
To fulfill this mission, we are committed to:
  • Listening to those we are privileged to serve.
  • Earn the trust and respect of patients, profession and community.
  • Exceed your expectations.
  • Ensure a creative, challenging and compassionate professional environment.
  • Strive for continuous improvement at all levels.
  • What To Expect
  • Being well-prepared for your appointment will ensure that the doctor has all of the needed information to provide the best possible care for you. It also will help relieve any unnecessary anxiety you may be feeling. Educate yourself on your symptoms by reviewing the content on this Web site. Also, take some time to review our staff page and familiarize yourself with the doctors. We look forward to your first visit.


Emergency Dental Treatment

If you have a life-threatening or severe injury, call 911 or go directly to the nearest hospital emergency room. We can treat a variety of traumatic dental injuries, including teeth that have been chipped, moved, or knocked out entirely. Please call our office for assistance.  You will always be able to get in contact with Dr. Haims or Dr. Kievit.


Insurance and Billing

We accept most traditional insurance plans such as Anthem-Blue Cross/Blue Shield, Delta Dental, Metlife, United Concordia and most PPO plans. Contact our office to verify acceptance of your plan. Mark B. Haims, D.M.D does not participate in Health Management Organizations; however, we will be happy to file your insurance claims for you. We accept checks, cash or credit cards. We also offer a flexible payment plan. Please see our Financial Coordinator for details. We are happy to file insurance for your reimbursement as long as you are free to choose your own dentist.
Payment Options
We accept checks, cash or credit cards. We also offer a flexible payment plan. Please see our Financial Coordinator for details. We are happy to file insurance for your reimbursement.
Financing Options
CareCredit is here to help you pay for treatments and procedures your insurance doesn’t cover. We offer No Interest* financing or low minimum monthly payment options so you can get what you want when you want it. CareCredit is endorsed by some of the most credible organizations specific to each healthcare profession we support.  For more information or to apply online, visit carecredit.com
Lending Club
Our practice is pleased to also offer Lending Club Patient Solutions. A variety of flexible plans provides low monthly payments with no money down, as well as interest-free* financing. You can calculate monthly payment options or you can place an application online. For more information on options just ask our team or visit lendingclub.com.